Terms of Service

These Terms form a binding contract between you and granvl (“granvl”, “we”, “us”) governing your access to and use of the granvl platform, websites, dashboards, published pages, APIs, MCP server, and related services (together, the “Service”). You accept these Terms by creating an account, requesting private-alpha access, connecting an advertising account, calling our APIs or MCP tools (directly or through an AI agent), or otherwise accessing or using the Service. If you do not agree, do not use the Service.

If you accept on behalf of a company or other organization, you represent that you have authority to bind it; “you” then refers to that organization, and its personnel and authorized agents are bound by these Terms.

• —“Workspace” — the account environment where you and your team manage campaigns, pages, integrations, and settings.
• —“Authorized Users” — the people you invite to your Workspace and anyone who accesses it with credentials or keys issued for it.
• —“Agent” — any AI agent, assistant, script, or other automated client that accesses the Service using credentials, API keys, or MCP connections issued for your Workspace.
• —“Ad Platform” — a third-party advertising service you connect to the Service, such as Meta or Google Ads.
• —“Customer Content” — content and data you or your Authorized Users or Agents submit to or create in the Service, including pages, copy, images, campaign configurations, and Lead Data.
• —“Lead Data” — information submitted by visitors to pages you publish through the Service, such as form and quiz responses.

The Service is pre-release software offered for evaluation and feedback during a private alpha. Features may be added, changed, or removed at any time and may be incomplete or unstable. We do not guarantee availability, performance, uptime, or support during the alpha. Data you store or generate may be lost, corrupted, reset, or deleted during updates or migrations, and the alpha or the Service may be suspended or discontinued at any time. Do not rely on the alpha as your only copy of anything important.

The Service is for business use. You must be the age of majority in your jurisdiction and at least 18 years old, and capable of forming a binding contract. You may not access the Service if you are barred from doing so by applicable law, subject to sanctions, or were previously removed from the Service.

You must provide accurate, complete registration information and keep it current. You are responsible for maintaining the confidentiality of all credentials, API keys, and tokens associated with your Workspace, and for all activity that occurs under them — whether by you, your Authorized Users, your Agents, or anyone else using them, authorized or not, until you notify us of a compromise.

You must notify us promptly at legal@granvl.com if you suspect unauthorized access to your account or credentials. We may suspend affected credentials while we investigate.

If you add Authorized Users to your Workspace, you are responsible for their compliance with these Terms and for the permissions you grant them.

The Service is designed to be operated by AI agents as well as people. You may connect Agents to your Workspace through our APIs and MCP server using credentials you control.

Actions taken by an Agent connected with your credentials are your actions. This includes creating and publishing pages, modifying campaigns, connecting or acting on Ad Platforms, and reading analytics. You are responsible for supervising your Agents, for the instructions and autonomy you give them, and for all consequences of what they do in your Workspace and in your connected accounts — including content they publish and spend they cause — to the same extent as if you performed the action yourself.

You will scope Agent credentials appropriately, rotate or revoke them when no longer needed, and not share them across organizations. We may throttle, rate-limit, or suspend API or MCP access that degrades the Service, appears compromised, or violates these Terms.

Output generated with the help of the Service or your Agents may be inaccurate or unsuitable for your purposes. You are responsible for reviewing pages, campaigns, and other output before publishing or spending against them.

When you connect an Ad Platform, you authorize granvl to access that account through the platform’s official APIs using the OAuth permissions you grant, and to take actions in it that you or your Agents instruct — such as reading performance data and, where you permit, creating or modifying campaigns.

You represent that you are authorized to connect each account you connect, and you remain fully responsible for that account: for the advertising budgets and spend incurred in it (including spend initiated through the Service or by your Agents), for your targeting and creative choices, and for your compliance with the platform’s terms and policies, including the Meta Platform Terms and the Google Ads and Google API Services policies.

Ad Platforms are outside our control. We are not responsible for their availability, API changes, data accuracy, policy decisions, account restrictions or bans, or billing. Metrics shown in the Service are derived from platform-reported data and may be delayed, estimated, or restated by the platform.

You may disconnect an Ad Platform at any time from your Workspace settings or by revoking granvl’s access on the platform. Our handling of platform data, and how to have it deleted, is described in our Privacy Policy.

The Service lets you create and publish landing pages, quizzes, forms, and ecommerce pages. You are solely responsible for the pages you (or your Agents) publish: their content and claims; their compliance with advertising, consumer-protection, health, financial, and industry-specific laws; any required disclosures, licenses, and permissions; and the lawfulness of your data collection through them.

As between you and granvl, you are the owner and controller of Lead Data, and granvl processes it on your behalf to provide the Service. You are responsible for providing any legally required notices and obtaining any consents from your visitors (including a privacy policy for your pages and, where required, cookie and marketing consents), and for honoring visitors’ rights requests regarding Lead Data.

You will not use the Service to collect sensitive personal information (such as health, financial account, or government-ID data) unless you have the legal right and a lawful basis to do so, and never from children.

You agree not to, and not to permit your Authorized Users or Agents to:

• —use the Service for unlawful, deceptive, or fraudulent activity, including misleading advertising, fake offers, phishing, or impersonation;
• —publish content that is defamatory, infringing, hateful, or that violates the rights of others;
• —run advertising or landing pages for prohibited or restricted goods where you lack required authorization (for example weapons, illegal drugs, or counterfeit goods);
• —violate the terms or policies of any connected Ad Platform, or use the Service to circumvent platform enforcement (including cloaking or misrepresenting landing-page content);
• —probe, scan, or test the vulnerability of the Service, bypass authentication or usage limits, or access other customers’ data;
• —reverse engineer, copy, resell, sublicense, or provide the Service to third parties as a service bureau without our written agreement;
• —introduce malware or interfere with the integrity or performance of the Service;
• —use the Service to build a competing product, or to benchmark for a competitor;
• —send spam or otherwise violate anti-spam, telemarketing, or privacy laws in your use of Lead Data.

We may investigate suspected violations and may remove content, suspend access, or terminate accounts that violate this section.

You retain all rights in Customer Content. You grant granvl a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Content solely to provide, secure, and improve the Service, to publish your pages at your direction, and as otherwise permitted by our Privacy Policy or instructed by you.

You represent that you have all rights necessary in Customer Content and that its use in the Service will not violate law or third-party rights.

We may use aggregated and de-identified usage data — data that does not identify you, your customers, or your visitors — to operate and improve the Service.

The Service — including its software, design, templates, documentation, and the granvl name and logo — is owned by granvl and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during the term of these Terms for your internal business purposes. No rights are granted except as expressly set out here.

The alpha exists to gather feedback. If you provide suggestions, ideas, or other feedback, you grant granvl a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without restriction or compensation.

The private alpha is currently provided without charge. We may introduce paid plans, usage limits, or fees in the future; if we do, we will give you reasonable advance notice and the choice to accept the pricing or stop using the Service before charges apply. Any fees are exclusive of taxes, which are your responsibility (other than taxes on our income).

For clarity, granvl fees never include your advertising spend — amounts you spend on Ad Platforms are billed by those platforms under your agreements with them.

Non-public information about the Service — including alpha features, roadmap, performance, and documentation marked or reasonably understood as confidential — is granvl confidential information. Non-public Customer Content is your confidential information. Each party will use the other’s confidential information only as needed to use or provide the Service, protect it with reasonable care, and not disclose it to third parties except to personnel and providers bound by confidentiality obligations, or as required by law.

Our collection and use of personal information is described in our Privacy Policy at granvl.com/privacy, including our handling of data received from Ad Platforms and how to request deletion at granvl.com/delete-my-data. Where we process personal data of your page visitors on your behalf, the Data Processing Agreement at granvl.com/dpa forms part of these Terms and governs that processing; our vendors are listed at granvl.com/subprocessors.

The Service integrates with and depends on third-party services we do not control — including Ad Platforms, hosting and infrastructure providers, form and email delivery providers, and the AI agents and MCP clients you choose to connect. Your use of a third-party service is governed by that provider’s own terms and policies (for example, the Meta Platform Terms and the Google Ads terms), and we are not responsible for third-party services or for loss arising from them.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT ANY RESULTS FROM USE OF THE SERVICE, INCLUDING ADVERTISING PERFORMANCE, COST PER LEAD, CONVERSION RATES, OR RETURN ON AD SPEND. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) GRANVL’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID GRANVL FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND CAD $100.

FOR CLARITY, GRANVL IS NOT LIABLE FOR ADVERTISING SPEND INCURRED IN YOUR AD PLATFORM ACCOUNTS, FOR ACTIONS TAKEN BY YOUR AGENTS OR AUTHORIZED USERS, OR FOR DECISIONS OF AD PLATFORMS AFFECTING YOUR ACCOUNTS. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING ARISING FROM GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR FRAUD.

You will defend and indemnify granvl and hold it harmless from claims, damages, and expenses (including reasonable legal fees) arising from: (a) Customer Content, including pages you publish and your use of Lead Data; (b) your or your Authorized Users’ or Agents’ use of the Service in violation of these Terms or applicable law; (c) your advertising activity and your violation of Ad Platform terms; or (d) your infringement of third-party rights. We will notify you promptly of any claim and reasonably cooperate at your expense; you may not settle a claim imposing obligations on granvl without our consent.

These Terms apply from your first use of the Service until terminated. You may stop using the Service and close your account at any time by contacting legal@granvl.com or using in-product controls where available.

We may suspend or terminate your access immediately if you breach these Terms, create risk or legal exposure for us or others, or if we discontinue the alpha or the Service. Where practical, we will give notice and, for curable breaches, a chance to cure.

Upon termination: your license to the Service ends; credentials and Agent connections are revoked; and we may delete Customer Content after a reasonable period, subject to the retention and deletion practices in our Privacy Policy. Sections that by their nature should survive (including 10–20 and 22–24) survive termination.

We may update these Terms from time to time. If we make material changes, we will provide notice — for example by email, in-product notice, or by updating the “Last updated” date with reasonable advance posting. Changes apply prospectively; your continued use of the Service after they take effect constitutes acceptance. If you do not agree to updated Terms, stop using the Service and close your account.

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts located in British Columbia have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, and each party consents to their jurisdiction. To the extent permitted by law, each party waives any right to a jury trial and agrees claims may be brought only individually, not as a class or representative action. The UN Convention on Contracts for the International Sale of Goods does not apply.

• —Entire agreement — these Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and granvl about the Service and supersede prior discussions.
• —Assignment — you may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• —Severability — if a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect.
• —Waiver — failure to enforce a provision is not a waiver of the right to enforce it later.
• —Force majeure — neither party is liable for delay or failure caused by events beyond its reasonable control.
• —Export and sanctions — you may not use the Service in violation of export-control or sanctions laws.
• —No third-party beneficiaries — these Terms create no rights in anyone other than you and granvl.
• —Notices — we may provide notices to the email on your account; legal notices to granvl go to legal@granvl.com.

Questions about these Terms: legal@granvl.com.